Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Business, for the purpose of CCPA/CPRA, refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information.
- CCPA and/or CPRA refers to the California Consumer Privacy Act (the “CCPA”) as amended by the California Privacy Rights Act of 2020 (the “CPRA”).
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to RC Web Solutions LLC, 6210 Newquay St Houston, TX 77085. For the purposes of the GDPR, the Company is the Data Controller.
- Consumer, for the purpose of the CCPA/CPRA, means a natural person who is a California resident.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: Texas, United States
- Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
- Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
- Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
- GDPR refers to EU General Data Protection Regulation.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company.
- SMS Marketing refers to text message communications sent to Your mobile device for marketing, promotional, transactional, or informational purposes.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- Website refers to RC Web, accessible from rcweb.dev
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Physical address
- Bank account information in order to pay for products and/or services within the Service
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
SMS and Text Messaging Data
When You opt-in to receive SMS communications from Us, We collect and process:
- Your mobile phone number
- Your consent records and opt-in date/time
- Message delivery status and timestamps
- Your responses to our messages (including STOP, HELP, and other keywords)
- Device and carrier information related to message delivery
SMS Marketing and Text Message Communications
How We Use SMS Marketing
We may use SMS (text messaging) to communicate with You for various purposes, including but not limited to:
- Marketing and promotional messages about our services and special offers
- Transactional messages related to your account or services
- Appointment reminders and confirmations
- Service updates and notifications
- Customer support and responses to your inquiries
- Delivery of requested information (such as guides or resources)
Your Consent to Receive SMS Messages
By providing Your mobile phone number and opting in to receive text messages from RC Web Solutions LLC, You expressly consent to receive recurring automated marketing and informational text messages from us at the phone number You provided. Consent is not a condition of purchase.
You may opt-in to SMS communications by:
- Texting a keyword to our short code or phone number
- Checking a consent box on our website or forms
- Verbally providing consent during customer service interactions
- Enrolling during account creation or service setup
Message Frequency and Charges
- Message Frequency: The frequency of messages varies depending on your interaction with our services. You may receive up to 4 marketing messages per month. Transactional and service-related messages are sent as needed.
- Message and Data Rates: Message and data rates may apply depending on your mobile carrier plan. Please check with your mobile carrier for details on your plan.
- Carrier Limitations: Messages are sent via supported carriers. Not all carriers are supported. Check with your carrier for availability.
How to Opt-Out
You can opt-out of receiving SMS messages at any time by:
- Texting “STOP” to any message you receive from us
- Texting “UNSUBSCRIBE” to our number
- Replying “STOP” to +1 346-375-7534
- Contacting us via email at contactus@rcweb.dev
- Calling us at +1 346-375-7534
After you opt-out, you will receive one final confirmation message. You will not receive any further messages unless you opt back in.
Help and Support
For help or more information about our SMS program, you can:
- Text “HELP” to any message from us
- Contact us at contactus@rcweb.dev
- Call us at +1 346-375-7534
- Visit our website at rcweb.dev
SMS Privacy and Data Security
We take the privacy and security of your phone number and SMS data seriously:
- Your phone number will not be shared with third parties for their marketing purposes
- We use secure systems to transmit and store your phone number
- We work with reputable SMS service providers (including Twilio) who comply with industry standards
- Your SMS data is subject to the same privacy protections as other Personal Data described in this policy
Compliance
Our SMS marketing practices comply with:
- Telephone Consumer Protection Act (TCPA)
- CAN-SPAM Act
- CTIA Guidelines
- Mobile Marketing Association (MMA) Guidelines
- Federal Communications Commission (FCC) regulations
- State-specific regulations including CCPA/CPRA
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication.
- To provide You with news, special offers, and general information about other goods, services and events which We offer.
- To manage Your requests: To attend and manage Your requests to Us.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
Service Providers
Analytics
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. For more information on the privacy practices of Google, please visit: https://policies.google.com/privacy
Email Marketing
SMS Service Providers
Twilio
We use Twilio as our SMS service provider to send you text messages. Twilio's services are subject to their privacy policy and terms of service.
Twilio Privacy Policy: https://www.twilio.com/legal/privacy
Payments
GDPR Privacy
Your Rights under the GDPR
You have the right under this Privacy Policy, and by law if You are within the EU, to:
- Request access to Your Personal Data
- Request correction of the Personal Data that We hold about You
- Object to processing of Your Personal Data
- Request erasure of Your Personal Data
- Request the transfer of Your Personal Data
- Withdraw Your consent
CCPA/CPRA Privacy Notice
This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.
Your Rights under the CCPA/CPRA
The CCPA/CPRA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:
- The right to notice
- The right to know/access
- The right to say no to the sale or sharing of Personal Data (opt-out)
- The right to correct Personal Data
- The right to limit use and disclosure of sensitive Personal Data
- The right to delete Personal Data
- The right not to be discriminated against
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.
We do not send SMS marketing messages to anyone under the age of 18.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.